Store Clerk / Cashier

  • Receive payments for product sold- whether by cash, check, credit cards, or automatic debits
  • Issue receipts to customers for products bought; make necessary refunds, credits, or change to customers
  • Provide assistance to customers by making available information on products, and their benefits
  • Resolve customer complaints
  • Maintaining interpersonal relationships with the public, especially customers
  • Ensure safe keeping of periodic balance sheets of numbers of transactions and respective amounts
  • Keep records of transaction totals
  • Develop and maintain non-monetary records and reports
  • Ascertain the amount of cash in cash drawer at the start of every shift
  • Assist customers by providing information and resolving their complaints
  • Greet customers as they enter the store premises and also as they step out.
  • Ensure that the checkout area is clean and in order at all times
  • Stock shelves in the store and include price tags on each item on the shelve
  • Assist customers/clients in moving out their items purchased at completion of transactions
  • provide on-the-job training when asked to
  • Compute every transaction
  • Good customer service skills
  • Basic math skills: The cashier must have a fair knowledge of basic calculations
  • Excellent communication skills: This position involves interaction with the public and as such requires the ability to communicate orally and in writing
  • Self-motivated with the ability to follow directions
  • Ability to get tasks done with little or no supervision
  • Ability to operate cash register and work with numbers
  • Highly energetic; as the job would occasionally require lifting of object of average weight
  • Ability to pay attention to details
  • IT skills: The convenience store cashier should have the ability to operate the computer system and other necessary IT gadgets

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